Privacy Policy

LAST UPDATED: AUGUST 2, 2026

1. What we collect

Account details: your name, email address, and selected plan.
Claim details: the firm you're claiming against, your funded account ID, the disputed amount, and your description of what happened.
Supporting documents: PDF files you upload — payout statements, correspondence, rule-breach notices, and similar records.
Payment information: processed by our payment provider; we do not store full card numbers on our own systems.

2. How we use it

To investigate and pursue your claim, including corresponding with the firm on your behalf.
To process your one-time plan payment and calculate success fees owed on recovered funds.
To send you case status updates and service-related communications.

3. Who we share it with

We share the minimum necessary claim details and documents with the firm your claim is against, since that's required to pursue the claim. We may also share information with payment processors, and with legal or regulatory bodies where required by law. We do not sell your personal information.

4. How long we keep it

We retain claim records and supporting documents for as long as your claim is active, and for a reasonable period afterward to comply with legal, accounting, and dispute-resolution obligations.

5. Your rights

You can request a copy of the personal information we hold about you.
You can request correction of inaccurate information.
You can request deletion of your data, subject to our legal retention obligations.

6. Security

Documents and case data are encrypted in transit and at rest. Access is limited to staff who need it to work your case.

Contact

Questions about this policy: info@proppayoutclaim.com